Our outsourcing services have been designed to provide our customers with a better service than their own internal resources can deliver. Our experience is vast, our expertise is world-class and our skills are proven. Our team of experts is totally focused on delivering both operational enhancement and business security.

Here is a selection of services from our portfolio.

Application Maintenance and Support Services

Application Maintenance and Support ServicesContinuous change in business needs effective and efficient application support and maintenance. Therefore, managing and maintaining application can be quite a challenging task.

At vRhythms, we maintain your current IT functionality and operations to ensure the much needed edge to your business. Application maintenance and support services provide IT solutions that support organizational needs, enabling them to minimize costs, improve efficiency and create a competitive advantage. We offer flexible support models such as onsite, offsite, offshore, or a combination of any of the two to our customers.

Throughout the entire application life-cycle we provide a range of services including:

• Application Assessment and Audit (Architecture, Design, Performance)
• Application Support: Incident Investigation, Troubleshooting, and Management
• Application Maintenance: Problem Management and Root Cause Analysis (RCA)
• Application Enhancement: Request for Change (RFC) Implementations
• Release and Deployment Management integrated with Application Systems Management, Development and QA services
• Preventive and Proactive Maintenance and Support
• Service Management

We make sure that stringent adherence to SLA (Service Level Agreements) is maintained. Our application management and maintenance methods make certain your systems evolve with your business, enabling you to maintain your obligations with your clients.

Our multi-year relationships with our customers are sound proof of our capabilities not only as a solution provider but also as a reliable support and maintenance partner